My Account - FAQs
In My Account section, you can view your order history and saved lists. You can also manage your personal details, payment cards and marketing preferences.
Signing in to your account will make your checkout process quicker and easier.
You can view your order history and request a copy of your invoice. You can also manage your personal details, delivery addresses and payment cards, as well as change your password and marketing preferences.
If you’ve shopped with us online before, try signing in with the email and password you registered with. If you can’t sign in, please reset your password. If you’ve not shopped online with us (even if you have shopped in store or over the phone before), you’ll need to register your email address and set up an account.
Go to the Reset your password page, where you’ll need to enter your registered email address. Then we will send you a temporary password. Once this has been entered, you’ll be prompted to enter a new password. Please note this temporary password is only valid for 24 hours. If you do not reset your password within 24 hours no worries, go back, enter your registered email and do the process again.
If you have never shopped with Screwfix or on Screwfix.ie before you will need a web account. Creating an account is easy and only takes a few minutes. Click here to register.
If you have forgotten your registered email, check your mailbox for any previous email contact from Screwfix. If you are still unable to locate your registered email, please contact us for help.
Go to the Payment Cards section of your account to add, remove or amend card details.
Alternatively, if you are placing an order, you can use your new card details at the checkout and you have the option to save the card details so that they can be used at future orders.
Go to your Personal Details to change your marketing preferences. At the bottom of this page you can either opt in or opt out of our four marketing channels. When signed in, you can sign up to receive the latest discounts, offers and sale previews from Screwfix and its group companies.
Go to your Address Book to add or amend your saved addresses.
Go to your Order History and select the order you need. Click View Order Details and then click Email Invoice at the bottom of the page.
Anyone can shop with us, you don't need to be a tradesperson.
Were we able to answer your question? If not please Contact Us.