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SERVICE UPDATE:

3-4 Working Day Delivery

We offer a delivery service direct to store, site or home. On average orders are taking a minimum of 3-4 working days however we are experiencing some delays.

We will continue to keep you updated via SMS for home delivery and if you are collecting from a store, please await your ‘Ready to collect’ SMS before travelling.

Home delivery charge: €5.00, FREE for orders over €50.00.

COVID – 19 Service Update – 28.02.2022

Our stores are open for in store purchases as well as collecting Click & Collect orders. Please wait for your ‘Ready to collect’ SMS before travelling to store.

Wearing a face covering in store is a personal choice. For the safety of our colleagues and customers we ask that you continue to wear a face covering where possible. The hand sanitizer is available for customers to use.

BREXIT DISRUPTION – Service Update – 21.02.2022

Screwfix Ireland is a registered Irish business with stores open across the country, with more to come. When purchasing products for home or store delivery from screwfix.ie, the products are dispatched from our UK distribution centre. This is done to ensure we can offer as many products as possible to our Irish customers at really great prices.

We have been working hard, along with our delivery partners to ensure all parcels clear through the UK and Irish customs, with the majority of orders, now clearing with no delays. Unfortunately, there has been a small number of cases where parcels have had delays and in some circumstances we have been unable to deliver an item. If your order is affected by this we will contact you. Please note that you will not be charged any additional duties or delivery charges.

As soon as your order has been sent, you will receive a despatch email containing a link to your tracking information.

On average orders are taking a minimum of 3-4 working days delivery.

Contact Us

At Screwfix, we take customer service very seriously, it’s at the heart of what we do. Our teams are working incredibly hard to respond to all enquiries and our priority is to help you as quickly as possible, endeavouring to respond within 2 working days. Whilst we hope you never experience a problem with our products or service, we appreciate that occasionally things go wrong. For general enquiries please visit our FAQ's

If you need to return a product for a refund, our stores are processing these as normal - if you're unable to get to one of our stores, the quickest way to request this is by visiting our Need Help page.

Contact Centre

Our UK based contact centre is open 7 days a week, from 6am-9pm Mon - Fri & 7am-6pm Sat - Sun, you can reach us on 1800 946 602. Please be aware that due to a high demand of enquiries we are busier than normal, please check our FAQ’s on our help page for more information. We thank you for your patience at this time.

We are working hard to ensure that our customers across the UK and Ireland can safely continue to access the products they need.

Thank you for your patience and continued support.