Providing great service to our customers is important to us and we aim to make things as easy as possible so, if you have a query or need help with an issue, please see our helpful FAQ's sections below as this is the fastest way for you to access the information you require.
Check stock, order online, collect in store.
Manage account details, change password, view order history.
Order confirmation, missing items, invoices and out of stock items.
Payment options, ex VAT prices, and promotion codes.
Tracking an order, delivery options.
Refunds, return policy, warranty.
Questions on product pages.
Product reviews and Trade Rated.
Features and Benefits, Linking the card.
A list of our suppliers contact information.
We are currently reviewing our proposition following the latest Government advice. Screwfix.ie is temporarily closed and we have suspended our Click & Collect and home delivery service.
Our stores and Contact Centre are also closed until further notice.
If you have already placed a Click & Collect order and you haven’t yet collected it, please bear with us whilst we work through the changes. Please keep an eye on Screwfix.ie for further updates.
Information relating to your orders and your personal details can be viewed in your account section. For any other customer queries please email firstname.lastname@example.org
Thanks for your patience.