FREE DELIVERY OVER €50
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SERVICE UPDATES

BREXIT DISRUPTION – Latest Delivery Update

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Delivery

FREE DELIVERY OVER €50

  • Delivery for products to support you at home or site
Click and Collect

Delivery Service Update

Due to Brexit there have been significant changes that we, along with our delivery partner have had to make to allow us to get your order to you. Unfortunately, we have encountered some unforeseen issues with the UK and Irish customs which is causing some delays to orders and in a small number of cases we are unable to deliver an item. This is due to the manufacturer of these affected products not meeting all the new export criteria. If your order is affected by this and we are unable to deliver your parcel, then we will contact you. Please note that you will not be charged any additional duties or delivery charges.

On average orders are taking a minimum of 5 working days delivery. For customers who placed an order on or after 8th February please allow a minimum of 5 working days to receive your order.

We are very sorry if your order has been delayed and we’re working hard with our carrier to get your parcel to you as soon as possible.

As soon as your order has been sent, you will receive a despatch email containing a link to your tracking.

We deliver to your home or work address - whichever is more convenient for you to be able to sign for delivery.

Delivery Charge: €5.00, FREE for orders over €50.00.

Delivery Information

  • Delivery

    At Screwfix we are passionate about getting your items to you quickly and we understand it is important for you to know when your order will be delivered.

    We deliver to your home or work address whichever is more convenient for you to be able to sign for delivery.

    Standard delivery charge: €5.00.

    FREE Delivery: For orders over €50.00.

  • Delivery Time

    As soon as your order is received it will be processed within 24 hours ready for shipment to your specified delivery address.

    At the moment we offer a Standard Delivery service of 3 – 4 working days, excluding weekends and public holidays. Please note that delivery times may be impacted by local and UK bank holidays.

  • Delivery Address

    We'll deliver direct to you, to your customer or to site. It's easy to add another delivery address to your account, just select “Add new address” when you're checking out or go to your Address Book, where you can manage your address list

    All addresses will be saved & available to pick every time you order.

  • Order Tracking

    After we have dispatched your order, our International Courier will contact you via email, regarding delivery updates and options to track your delivery. If you do not receive this email or have any issues with tracking your order, please email us at online@screwfix.ie or call us on 1800 832 777.

    We aim to respond to all emails in a timely manner. Our Contact Centre is open from 6am-9pm Monday to Friday, 7am-6pm Saturday & Sunday. Please include your Order Reference number for a quick response.

  • Planning Ahead

    Please do not schedule or start any installation work until after you have received your order and checked all goods for any defects or missing parts. This will enable you to resolve any technical questions or to order specific additional fittings, if needed.

  • Need Help Regarding Delivery

    If you still need further assistance regarding your delivery please email us at online@screwfix.ie or call us on 1800 832 777. We aim to respond to all emails in a timely manner.

    Our Contact Centre is open from 6am-9pm Monday to Friday, 7am-6pm Saturday & Sunday. Please include your Order Reference number for a quick response.

Delivery - FAQs

  • Can I track my order?

    After we have dispatched your order, our International Courier will contact you via email, regarding delivery updates and options to track your delivery. If you do not receive this email or have any issues with tracking your order, please email us at online@screwfix.ie or call us on 1800 832 777. We aim to respond to all emails in a timely manner. Our team are available Monday to Friday between 6am-9pm and 7am-6pm Saturday and Sunday. Please include your Order Reference number for a quick response.

  • Can I have my order delivered to a different address?

    You can enter a new delivery address while you are placing an order. If you are registered with Screwfix.ie, you can add additional addresses to your Address Book.

    To protect our customers all orders are subject to standard security checks.

  • What happens if I am not in when the delivery arrives?

    All orders will require a signature on delivery. If no one is available to sign for the parcel, the couriers will leave a 'we missed you' contact card with details of what actions will be taken. Where possible the driver will attempt to leave with a neighbour or a local Post Office. If this is not appropriate, they will attempt to deliver the order the following day. After two failed attempts you will need to contact the courier using the details on the contact card to arrange collection or a new delivery date.

  • Can I get delivery to countries outside of the Republic of Ireland?

    We are able to deliver to other countries within the EU.

    For UK please visit Screwfix UK.

    For all other EU countries please visit Screwfix Europe to establish if we can deliver to your location.

  • My delivery is missing an item, what should I do?

    Firstly check whether you have received all parcels on the consignment, this information should be available to view on the delivery label. If you have received all of your parcels, but an item is still missing, please contact us with the order and product details so that we can investigate further.

    If you have collected your order in store and some products are missing, please return to the store for assistance, or contact us.

Were we able to answer your question? If not please Contact Us.