Click & Collect & Home delivery: Including Bank Holiday information

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Click & Collect

Click & Collect Service Update

Our stores are open proving a contactless Click & Collect service. We have put social distancing measures in place for the safety of both our customers and colleagues and customers.

PLEASE NOTE

  • Current store opening hours are 8am-5pm Mon-Sat, except Wed stores close at 4pm to support our colleague Wellness Hour and 10am-4pm Sun
  • Please do not come to store unless you have received an SMS to let you know your item is ready, please check the latest Service Update to see if your local store is open before travelling.

Thank you for your patience and understanding.

When will my order be ready to collect?

We will send you an SMS as soon as your items are ready to collect, do not come to store unless you have received this and please check store opening information here before travelling.

Collect Today

Collect Today items are in stock at your selected Screwfix Store and will be available to collect within minutes of placing your order (when stores are open). Collect Today orders placed outside of store opening hours will be available when the store is next open.

Click & Collect - FAQs

Here are some additional details about our Click & Collect service.

  • Can I cancel my Click & Collect order?

    If you want to cancel the order for a full refund, please Contact Us. If you don't cancel your order, your items will be held at your selected Screwfix store for 21 days and then they will be put back to stock.

  • I'm going to collect my order from store, what do I need to bring with me?

    When collecting your items you'll need the following:

    • The payment card you used to purchase your items (for security purposes you will need to verify your card using chip & PIN)
    • If using PayPal you must bring photo ID, such as a Driving Licence or Passport.
    • Your order reference which will be on the order confirmation email or SMS.

  • Can I have items for collection and delivery in the same order?

    Yes, you can order for both collection and delivery in the same order. Payment will be taken for the whole order and any delivery charges, discounts and bulk savings will be based on the entire basket total.

  • I've paid with PayPal, what do I need to bring with me when collecting an order from store?

    If you have ordered using PayPal, please remember to bring a photo ID, such as a Driving Licence or a Passport. as well as your order reference number.