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Help & Contact

FAQ's

Providing great service to our customers is important to us and we aim to make things as easy as possible so, if you have a query or need help with an issue, please see our helpful FAQ's sections below as this is the fastest way for you to access the information you require.

Did you know you can manage all of the below yourself, simply click on ‘your account’ at the top of the homepage and sign in:

  • Print your invoices & view your order history
  • Update your personal details
  • Update marketing preferences

Refund/Exchanges

  • The fastest way to return your product for a refund or exchange is by visiting one of our stores

Delivery Update

We offer a delivery service direct to store, site or home. On average orders are taking 4-5 working days.

Further information on how to do this can be found in the FAQ below.